Everything about how your personal information is collected, stored, and protected at Zben is clearly explained here. We believe transparency is the best security.
We don't just make promises — we actively safeguard your information at every step.
All your data is protected with SSL/TLS encryption and transferred using bank-grade security, so no one can intercept it in transit.
Zben never sells your personal information to third parties. Your name, phone number, or email will never be passed on to any advertiser.
Your information is stored on internationally certified secure servers. Regular security audits and backups ensure your data remains protected at all times.
You are always informed about how your data is being used. We never collect information for hidden purposes — full transparency is our policy.
You have the full right to view, correct, or delete your personal information. Contact our support team at any time to submit any request related to your data.
If there is any reason to suspect a data breach, we will notify the affected users by email within 72 hours and take immediate action.
Zben.bet ("Zben", "we", "us") operates an online betting and casino platform for users in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, and how we keep it secure.
By creating an account on Zben or using our website, you agree to this Privacy Policy-you will be deemed to have given your consent. If you disagree with any part of this Policy, please do not use our platform.
This Policy applies to:
Zben collects only the information required to deliver our services. We do not collect unnecessary or excessive data. The information we gather falls into two categories.
Information you provide to us directly:
| Data Type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At registration | Identity Verification (KYC) |
| Date of Birth | At registration | Age Verification (18+) |
| Email Address | At registration | Account Contact |
| Mobile Number | At registration | OTP Verification & Support |
| Address | During KYC verification | Identity Verification |
| National ID / Passport | During KYC verification | Verification |
| Payment Information | At the time of transaction | Financial Processing |
Information collected automatically, even without you providing it directly:
Zben uses your information only for specific, legitimate, and transparent purposes. Your Privacy Policy In accordance with the above, the purposes for which we use your data include:
Zben never sells your personal information. However, limited data may be shared with trusted partners in certain specific circumstances. Each case is explained in detail below.
Zben uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help the website remember you.
On your first visit to the website, we will ask for your consent to use cookies. You may reject all non-essential cookies.
Zben retains your data only for as long as necessary. Once legal obligations are fulfilled, any data that is no longer needed is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Legal Compliance |
| Login History | 1 Year | Security Monitoring |
| Customer Support Chat | 2 Years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | User Controls |
Zben believes your data belongs to you. That's why you should have full control over your own information. The rights listed below are yours, and we respect them completely.
You may request a complete copy of all the information we hold about you.
You may request corrections to inaccurate or outdated information.
You may request deletion of your information beyond what is required by legal obligations.
You may request that we stop using your data for specific purposes.
You may request an export of your information in a machine-readable format.
You can opt out of promotional communications at any time.
Zben strictly does not provide services to anyone under the age of 18. Our Privacy Policy We never knowingly collect information from minors, in accordance with applicable regulations.
Zben follows the highest industry standards to protect your data. Our multi-layered security measures are detailed below.
All data transfers are secured with bank-grade encryption.
Protection against unauthorized access and cyberattacks.
OTP-based two-factor verification for added security.
Regular security audits conducted by third-party experts.
All stored data is kept in an encrypted state.
Only authorized personnel have access to the information they need.
Zben may from time to time Privacy Policy May be updated. The Policy may change due to service updates, legal requirements, or security improvements.
For significant changes, we will notify you through the following channels:
Continuing to use the platform after any changes are made will be considered acceptance of the updated Privacy Policy. We recommend checking this page periodically.
This Privacy Policy If you have any questions, concerns, or complaints regarding this, please reach out to our dedicated Privacy Team.
We will resolve data protection rights requests within 30 days. If a case is complex and requires more time, we will keep you updated.
Get to know Zben's Privacy Policy and bet with confidence. Your information is completely safe with us.